Prescriptions

The practice operates a repeat prescription service for those patients who have been put on repeat medication by their GP, or by a hospital doctor. You are able to order your repeat prescription by the following methods:

Prescriptions may be ordered by telephone by ringing the prescription line. Please make sure you have details of the items you wish to order before telephoning. We need to have correct details of drugs ordered to ensure accuracy and patient safety.

If this number is busy, please do not ring the surgery number as this blocks access for more urgent calls, and orders can only be processed via the prescription line.

You may also order repeat prescriptions by using the tear off slip attached to your prescription. Please indicate the items you require with a tick, and place the slip in the prescription request box inside the entrance to the surgery, or alternatively at the reception desk.

Ordering through online services – Patient Access

If you are signed up to Patient Access, then you are able to order your repeat medication online. Simply log into your account and select the ‘My Prescriptions Tab’. You then need to select which medications are needed, and then submit your request to us.

Once the surgery receives your request, your prescription will be ready to collect 48 hours after from 14:00. Please note that any prescriptions ordered on Thursday will be ready the following day after 14:00, and any prescriptions ordered on Friday will be ready the following Monday after 14:00.

Medication reviews

If you have been advised by the surgery that your medication review is due, you will need to fill out our Medication Review Form.

You can Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications, and notification of this should appear on your repeat prescription slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

New medication

Any new medications prescribed by your hospital doctor need to be ordered using the letter or note given to you by your hospital doctor. We are unable to take these requests over the telephone.

Any new conditions require an appointment to consult with a GP on the telephone initially before a prescription can be issued. New patients should arrange a telephone consultation with a GP for their first prescription, making sure that we have details of their medication before the telephone consultation. You could ask your former GP Practice of a print out of your current medication or let us have a copy of the tear off sheet from your last prescription which will list your repeat medication.

Collecting prescriptions

We are now requesting that all patients nominate a Pharmacy for the practice to be able to electronically send your repeat prescription to. Please ask your chosen pharmacy for details. Your pharmacy will help you sign up for this service. Once you have done this and ordered a prescription from us by your chosen method your prescription will be sent electronically to your pharmacy and will be ready for collection. Please allow 48 hours from ordering to collecting your prescription.

We can also post your repeat prescription to you. Please provide us with a supply of stamped addressed envelopes to enable us to do this for you. Prescriptions may be collected from surgery between 08:00-18:30, Monday to Friday.

Prescription fees

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges. This includes NHS prescription and dental charges, optical and hospital travel costs.

The NHS prescription charge is a flat-rate amount which successive governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription Prepayment Certificates, also known as PCGs, offer real savings for people who need extensive medication.

NHS charges

You can view the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.