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Online Access

Online appointment booking and ordering repeat prescriptions is now available. You will need to register should you wish to have access to this facility. You can download an application form below or collect a form from reception. Once signed up we will provide you with login details, a password and further details for accessing VisionOnline. Please feel free to contact us at the surgery for a registration form or for further information. 

If you would like to register for these services please fill in the application form:

Patient Services Online Application Form

Once you have filled the application form in please hand this in at the surgery.  We will then give you written instructions of how to register and then log in online to use our services.  Once set up it is easy for you then to access booking appointments and ordering repeat prescriptions online without the need to contact the surgery on the telephone if this is more convenient for you.

Booking Appointments Online - When Signed Up For Vision Online

Once you have completed your registration for vision online and have your account set up you will be able to access the service via the link below:

 

Sign In: www.patient-services.co.uk

For instructions on how to book your appointments online please see below.

1.Log into your vision online account

2.Once logged in to Patient Services online click on the appointments tab at the top of the page

3.There will be an option which says “click here to book an appointment” which you will need to select

4.Enter the date, time and GP into the search box and then select search

5.Select an appointment which is convenient and then click on book

6.This will then take you to the confirmation screen, once you have checked all details click on the confirm appointment to book.

You will receive an email which will show all your booking details.

Cancelling Appointments Online – When Signed Up For Patient Services

If you have an appointment with a GP which needs cancelling you are able to do this online. Log into your Vision account using the link below:

Sign In: www.patient-services.co.uk

For instructions on how to cancel and appointment online please see below.

1.Log into your Patient Services account

2.Once logged in to Patient Services click on the appointments tab at the top of the page.

3.This will take you to the appointments screen and any future appointments will be listed here.

4.Select the appointment you wish to cancel

5.Click on the cancel appointment button

6.Select the reason for cancellation (Moved to another GP/Time or Appointment no longer required) and then select cancel appointment

You will receive an email which confirms the appointment has been cancelled.



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